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fluado vs Dust — Platform You Run vs Service That Runs for You

You found this page because you're comparing European AI agent platforms. Dust is French, GDPR-compliant, SOC2-certified, and lets your team build custom AI assistants across 50+ integrations. On paper, the overlap looks significant. In practice, you're choosing between two fundamentally different models of how AI gets work done.

Dust equips your team. fluado replaces the work.

Dust gives every employee an AI-powered assistant. Your team members ask questions, search internal knowledge bases, draft documents, update CRM records. Each person interacts with their own agent — configured by someone in your organisation, powered by whichever LLM fits the task.

That's useful for knowledge work. But it still scales with headcount. Ten people using Dust means ten people asking questions and acting on answers. The AI helps them work faster. It doesn't do the work for them.

fluado deploys agents that handle operational processes autonomously. A product specification arrives in Outlook — the agent reads it, validates it against your quality standards in SharePoint, flags exceptions, and routes the result to the right person in Teams. Nobody prompted it. Nobody configured a flow. The work just gets done.

What operational capacity actually looks like

fluado doesn't make your team faster at existing work. It takes work off the table entirely. Processes that consumed 40 hours per week run autonomously. Your team reviews outcomes instead of doing the manual work themselves.

A specification arrives at 2 AM — it gets processed. A compliance document lands on a Saturday — it gets reviewed. Someone's on holiday, someone's out sick, the office is closed for a public holiday — the agent doesn't notice. The work just continues.

That's not a productivity tool. You're not measuring "time saved per employee." You're measuring work that gets done regardless of who's available.

Both are European. The compliance story differs.

Dust and fluado both process data in the EU. Both take GDPR seriously. But Dust is a platform — compliance responsibility for what your agents do sits with you. You configure the agents, you manage the permissions, you ensure the outputs meet regulatory requirements.

fluado is a managed service. We deploy the agents. We build the audit trails. We handle the compliance documentation that the EU AI Act requires for autonomous AI decisions. When a regulator asks who's accountable for what the agent did, the answer isn't "our internal builder who configured it." It's us, together with you, with a structured audit log to prove it.

Who we are

fluado is a German company. When you work with us, you work with the founding team. Our phone number is on the website. We pick up.

Dust is a strong platform for teams that want AI-assisted knowledge work. If your challenge is operational — document reviews, compliance checks, specification management — and you want the work done, not assisted, that's what we built fluado for.

Book a demo · contact@fluado.com · +49 176 2330 6503

Frequently asked questions

Can Dust agents do what fluado agents do?

Dust agents are configurable assistants — they answer questions, search knowledge bases, and take actions when prompted. They don't autonomously process incoming documents, apply business rules across systems, or generate compliance audit trails without human involvement. To replicate fluado's operational agents in Dust, you'd need to build and maintain the entire workflow yourself — and handle the EU AI Act compliance layer on top.

Does fluado also offer a chat interface?

Yes. You can talk to fluado agents, ask questions, give instructions, and review what they've done. But the agents also work independently — processing documents, applying rules, routing results — without waiting for someone to type a prompt. Chat is how you stay in control. The autonomous work is what gives you capacity back.

Both are GDPR-compliant and EU-hosted. What's the real difference?

Data residency is the same — both keep data in the EU. The difference is accountability. Dust is a platform: your team configures agents, and compliance responsibility for their behaviour sits with you. fluado is a managed service: we deploy agents with built-in audit logging, decision trails, and the compliance documentation the EU AI Act requires. The compliance surface is managed, not self-serve.